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Privacy Policy

At Stitchora, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, and services (collectively referred to as the “Services”).

1. Information We Collect

We may collect personal information that you provide to us when you:

  • Create an account on our website or mobile applications.
  • Place an order or make a purchase.
  • Subscribe to our newsletters or marketing communications.
  • Participate in surveys, contests, or promotions.
  • Contact our customer support.

The types of personal information we may collect include your name, email address, shipping address, billing information, phone number, and any other information you choose to provide.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders and provide customer support.
  • To communicate with you about your orders, account, and promotions.
  • To personalize your experience and tailor our offerings to your preferences.
  • To improve our products, services, and website functionality.
  • To conduct research, surveys, and analysis to better understand our customers’ needs and preferences.
  • To comply with legal obligations and protect our rights and interests.

3. Information Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies. We require these service providers to maintain the confidentiality and security of your information and only use it for the purposes outlined in this Privacy Policy.

We may also disclose your information in response to legal requests or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect certain information automatically when you visit our website or use our services. These technologies help us improve your user experience, analyze trends, and track your interactions with our website and advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with the effective date indicated at the top. Your continued use of our services after the changes become effective constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via email support@stitchora.store.

Thank you for choosing Stitchora. Your privacy is important to us.